Privacy Policy
Last Updated: September 5, 2026
Silver Leaf Hotel (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, booking enquiries, reservations, and hotel services.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website or communicate with us.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Check-in and check-out dates
- Number of guests
- Booking and reservation details
- Special requests or preferences related to your stay
- Information provided through enquiry, contact, booking, or feedback forms
We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage information for security, analytics, and website improvement purposes.
2. How We Use Your Information
We use customer information only for legitimate business purposes, including:
- Responding to enquiries and requests
- Processing and managing hotel reservations
- Providing hotel accommodation and related services
- Communicating booking confirmations and updates
- Providing customer support
- Responding to feedback or complaints
- Improving our website, services, and customer experience
- Maintaining website security and preventing fraudulent or unauthorized activity
- Complying with applicable legal and regulatory requirements
We do not use personal information for purposes unrelated to the services requested by you unless permitted or required by applicable law.
3. Sharing of Personal Information
We may share personal information with trusted service providers or business partners when reasonably necessary to operate our hotel and provide requested services.
For example, information may be shared with:
- Booking and reservation service providers
- Website, hosting, email, or technology service providers
- Payment service providers, where applicable
- Professional advisers or authorities where required by law
We do not sell or rent customers’ personal information to third parties.
4. Payment Information
Where payments are processed through third-party payment providers, payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy and security practices.
Silver Leaf Hotel does not knowingly retain complete payment card details unless required and legally permitted for a specific business purpose.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Ensure proper website functionality
- Remember user preferences
- Understand website traffic and usage
- Improve website performance and user experience
- Support security and fraud prevention
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable administrative, organizational, and technical measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and booking records, resolving disputes, complying with legal obligations, and enforcing our agreements.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, payment services, maps, social media platforms, or other external services.
Silver Leaf Hotel is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.
9. Customer Rights
Subject to applicable law, you may contact us to request information about the personal information we hold about you or to request correction of inaccurate information.
You may also contact us regarding questions or concerns about the use of your personal information.
10. Children’s Privacy
Our website and hotel services are not specifically directed toward children. We do not knowingly collect personal information from children through our website without appropriate consent where such consent is required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Silver Leaf Hotel
Noida, Uttar Pradesh, India
Email: sales@silverleafnoida.com
Phone: +91 9999212475
Privacy Policy URL
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